ADDITIONAL WARRANTY CONDITIONS FOR TRAILERS MANUFACTURED BY MARTZ LIMITED LIABILITY COMPANY IN ŚWIDNIK

TERMS AND CONDITIONS OF THE “Warranty PLUS” PROGRAM

§ 1

General Information

This document defines the rules and conditions for granting an additional quality warranty (hereinafter referred to as the “Additional Warranty” or “Warranty Plus”) in favor of the Purchaser by the Manufacturer — MARTZ Spółka z ograniczoną odpowiedzialnością, with its registered office in Świdnik (1 Al. Lotników Polskich Street, 21-040 Świdnik), entered into the Register of Entrepreneurs kept by the District Court Lublin-East in Lublin, with its seat in Świdnik, 6th Commercial Division of the National Court Register under number KRS 361079312, holding tax identification number (NIP) 712-329-47-93 — for the structural components of the chassis, i.e., the frames of trailers manufactured by MARTZ Spółka z ograniczoną odpowiedzialnością in Świdnik, within the framework of the program operated under the name “Warranty PLUS.”

§ 2

Definitions

Definitions 2.1 Additional Warranty or Warranty Plus – a commercial warranty granted directly by the Manufacturer for the Product, which begins immediately after the expiry of the Manufacturer’s standard Warranty (extension of the standard quality warranty) and covers exclusively the trailer frames. Other structural components of the trailers cannot be covered by the extended warranty. 2.2 Manufacturer’s Warranty – the factory quality warranty granted by the Manufacturer. 2.3 Guarantor – MARTZ Limited Liability Company (Spółka z ograniczoną odpowiedzialnością) with its registered office in Świdnik. 2.4 Buyer – an entity that has purchased the Product from the Seller. 2.5 Product/Products – trailers manufactured by MARTZ Sp. z o.o. purchased by the Buyer from the Seller. 2.6 Seller – any entity from whom the Buyer purchases the Product, confirmed by a sales document – VAT invoice or receipt. 2.7 Manufacturer – MARTZ Limited Liability Company with its registered office in Świdnik. 2.8 Regulations – these regulations defining the rules of organisation and conditions of participation in the Programme. 2.9 Programme – this action called “Warranty PLUS”, organised by the Manufacturer, entitling the Buyer to obtain, free of charge, an additional 1 year of the Manufacturer’s Warranty for the Product, limited to the trailer frame, under the conditions specified in the warranty card available on the website: https://martz.eu/en/knowledge-base, as well as to obtain access to email notifications, e.g. regarding necessary Product inspections, as well as information about new products, technical support text information and industry information, directed to persons who, under the terms of the Regulations, purchase a Product and submit their participation in the Programme. 2.10 Participant – any person who meets all conditions specified in the Regulations, has purchased the Product, has read the content of the Regulations and accepted its terms, and has registered participation in the Programme under the conditions specified in these Regulations. 2.11 Registration Submission – a submission made by the Participant to register participation in the Programme, containing in particular: a correctly completed registration form (electronically on the website: https://martz.eu/en/register-a-product  ), a scan/photo of the Product Purchase Proof (containing the description of the Product model and VIN number); a scan/photo of the Product warranty card (the page containing the Product model and serial number) or a photo of the Product nameplate including the Product model and serial number (in case the above information is missing from the Product warranty card). 2.12 Proof of Purchase – a receipt or VAT invoice for the purchase of the Product containing the Product model and VIN number.

§ 3

Rights Arising from the Additional Warranty

3.1 The Additional Warranty does not affect the Buyer’s rights arising from the statutory warranty for defects of the sold item against the Seller. 3.2 The Additional Warranty is granted for an additional period of 12 months, which begins on the day following the expiry of the Manufacturer’s Warranty (after proper registration for the Programme, the standard 2-year Manufacturer’s Warranty will be extended by another year, limited to the trailer frame). The Buyer may use the Additional Warranty in two variants: a) free of charge, if the Buyer meets the conditions specified in these Regulations and participates in the Programme by correctly completing the Registration Submission, including granting the required consents for the processing and transfer of their personal data for purposes related to participation in the Programme and for direct marketing purposes, including the sending of commercial information by the Manufacturer and companies of the Unitrailer Holding Group. b) for a fee, according to the current price list of additional services in force at the Manufacturer, if the Buyer, after purchasing the Product, within no more than 14 days from the date of purchase, contacts the Manufacturer directly at the e-mail address [email protected] or via the Seller and purchases the additional service. 3.3 The scope of the Additional Warranty covers:

1. structural components of the chassis – frame components. Other elements of the trailer are not covered by the extended warranty. 3.4 The Additional Warranty does not cover:

1. defects and damage disclosed or reported after the expiry of the Additional Warranty period;
2. natural wear of consumable parts such as brake linings and components, brake cables, tyre tread, bulbs and other consumable elements, as well as deterioration of the frame’s aesthetics resulting from normal use and the passage of time;
3. defects and damage arising directly or indirectly as a result of natural forces, in particular: hail, lightning, frost, water, salt, UV radiation, as well as exposure to chemical substances or other atmospheric factors;
4. defects and damage caused by using the frame contrary to its intended purpose, including in unnatural or unforeseeable conditions, the use of improper chemical agents to clean surfaces, or the use of parts and components not recommended by the manufacturer;
5. defects and damage resulting from altering the original form or function of the frame, including malfunction caused by conflict between self-installed components or parts, installing modifications in places not intended for this, or lack of professional installation;
6. defects and damage arising during transport or storage of the frame, as well as those related to its use contrary to its intended purpose or the trailer’s operating manual;
7. damage caused by random events such as fire, flood, collision, traffic accident, electrical surges, etc.;
8. damage resulting from operating the frame in conditions or in a manner inconsistent with the manufacturer’s specifications or the trailer’s operating manual;
9. defects and damage resulting from using the trailer which, at the moment the defect or damage occurred, was not in full technical working order and/or had mechanical damage;
10. surface corrosion caused by impacts of stones, gravel or other abrasive materials;
11. discoloration of galvanized sheets caused by atmospheric conditions;
12. mechanical damage to the frame caused by improper distribution of load weight, lack of protection of sharp edges, point pressure, or displacement of the load on the transport surface during loading or transport;
13. consequences of leaving aggressive materials (chemical or biological) on the cargo area for a period longer than the transport time;
14. components and equipment elements covered by a separate warranty of their manufacturer. 3.5 The Buyer loses rights under the Additional Warranty in the event of:

1. failure to follow the Product’s operating manual, including using it contrary to its intended purpose (e.g., improper use of the trailer frame);
2. failure to carry out a periodic frame inspection by the Guarantor’s service (or a service designated by the Guarantor) within the deadlines indicated in the warranty card (warranty booklet) (periodic inspections are not performed under the granted warranty and are subject to fees);
3. failure to report the defect immediately after detection, but no later than within 7 days from the date of detection;
4. finding incompleteness of the frame, performing unauthorised repairs of the frame, modifying frame components or making structural changes;
5. failure to perform activities described in the operating manual which the Buyer is obliged to carry out independently and at their own cost. 3.6 Claims under the Additional Warranty should be directed to the Manufacturer – MARTZ Limited Liability Company with its registered office in Świdnik.

§ 4

Obtaining the Additional Warranty

4.1 The right to the Warranty Plus may be obtained within 14 days from the date of purchase of the Product. Obtaining the right to the Additional Warranty under the Program after this period is not possible.

4.2 The right to the Warranty Plus may be obtained after registering the purchased Product in the Program on the Manufacturer’s website: https://martz.eu/en/register-a-product A condition for participating in the Program and obtaining the right to the Warranty Plus is the correct completion and submission of the Registration Submission within 14 days from the date of Product purchase, as indicated in the Proof of Purchase. Proper completion of the Registration Submission requires filling in all mandatory fields of the registration form completely, including providing all requested data and attaching the Proof of Purchase. The date on which the Participant submits the form determines compliance with the deadline for submission of the Registration Submission.

4.3 After sending the Registration Submission, the Participant will receive a verification message at the email address provided in the form — to confirm the registration according to the instructions in the message. Then, after confirming the registration and successful verification of the Registration Submission, the Participant will receive a confirmation email of the acceptance of the Registration Submission to the Warranty Plus Program. This confirmation is equivalent to the acknowledgment that the Manufacturer’s Warranty has been extended by an additional 1 year, limited to the structural chassis components – the frame. The electronic confirmation of acceptance constitutes a certificate extending the Manufacturer’s Warranty to 3 years.

In the event of a Product complaint submitted to the Manufacturer during the extended warranty period, it is sufficient to attach — in addition to the documents specified in the General Warranty Terms and Conditions for MARTZ automotive trailers — a printout of the confirmation of acceptance of the Registration Submission in the Program.

4.4 Each Participant may take part in the Program by registering the purchase of any number of Products. One Proof of Purchase for a given Product may be registered in the Program only once. If the same Proof of Purchase for a given Product is submitted more than once or by more than one Participant, only the first correctly submitted Registration Submission will be accepted. Subsequent Registration Submissions regarding the same Product confirmed by the same Proof of Purchase will not be accepted.

4.5 Verification of the correctness of the participation submission in the Program is carried out by the Organizer. As part of the verification process, communication with the Participant may occur via the email address, mailing address, or telephone number provided in the Registration Submission. If the Organizer identifies any deficiencies in the Registration Submission that may be supplemented, or if justified doubts arise as to the correctness of the Registration Submission (including the Participant’s right to supplement it or the necessity for the Organizer to obtain additional required information), the Participant is obliged to take the actions indicated by the Organizer within 14 days from the date of notification. Failure to do so will result in the Registration Submission being deemed invalid and the right to the Warranty Plus being denied.

4.6 A condition for participating in the Program and submitting the Registration Submission is that the Participant has read and accepted the content of these Regulations and has consented to the processing of their personal data for the purposes of conducting the Program, including the granting of the right to the Warranty Plus and handling of complaints. The Participant confirms this by submitting the Registration Submission.

4.7 By registering participation in the Program, the Participant — in addition to obtaining the right to the Warranty Plus — also gains access to email notifications, e.g., reminders about required Product inspections, as well as information about new products, technical support updates, and industry information from the Manufacturer. By submitting the Registration Submission, the Participant expresses consent for the processing of personal data for the purposes of conducting the Program in this regard.

§ 5

Other Terms of the Warranty Plus

5.1 In matters not regulated in these Terms and Conditions regarding the Warranty Plus, the General Warranty Terms for Automotive Trailers of the manufacturer — MARTZ Spółka z ograniczoną odpowiedzialnością with its registered office in Świdnik — shall apply, as specified in the warranty booklet available on the website https://martz.eu/en/online-shopping/documents, provided that they refer exclusively to the structural components of the chassis – the frame.

5.2 The Participant is required to document the periodic inspections referred to in §3 point 3.5 subpoint 2 in the warranty booklet received upon purchase of the Product. A template of the warranty booklet is also available for download on the above-mentioned website.

§ 6

Personal Data Protection

6.1 The administrator of the personal data of the Participant provided in the Registration Submission is MARTZ Spółka z ograniczoną odpowiedzialnością, with its registered office in Świdnik (1 Al. Lotników Polskich Street, 21-040 Świdnik), entered into the Register of Entrepreneurs maintained by the District Court Lublin-East in Lublin, with its seat in Świdnik, 6th Commercial Division of the National Court Register under number KRS 361079312, holding tax identification number (NIP) 712-329-47-93, with share capital of PLN 15 000, 00 hereinafter referred to as the “Company” or the “Administrator.” In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”), the following information is provided regarding the processing of Participants’ personal data by the Administrator under the “Warranty PLUS” Program.

6.2 Each Participant wishing to take part in the Program is required to read the data processing rules set out in these Terms and Conditions and to consent to the processing of their personal data. Failure to give such consent will prevent participation in the Program.

6.3 For matters related to personal data protection, you can contact us via email at [email protected] or by traditional mail sent to the above address of the Administrator.

6.4 Your personal data will be processed by the Administrator for the following purposes: a) To enable participation in the Program “REGISTER YOUR PRODUCT AND RECEIVE WARRANTY PLUS,” where the legal basis for data processing is the Participant’s consent (Article 6(1)(a) GDPR); b) To carry out direct marketing activities towards you — if you have given separate consent for such activities when submitting the Registration Submission (the legal basis is also Article 6(1)(a) GDPR); c) To fulfill legal obligations imposed on the Administrator by applicable law, in particular tax law (Article 6(1)(c) GDPR); d) To contact you through available contact forms, which constitutes the Administrator’s legitimate interest (Article 6(1)(f) GDPR); e) For analytical purposes, including creating summaries, analyses, statistics, and reports for internal use, which also constitutes the Administrator’s legitimate interest (Article 6(1)(f) GDPR); f) To conduct customer satisfaction surveys, which constitutes the legitimate interest of the data controller (Article 6(1)(f) GDPR); in this case, you have the right to object.

6.5 Personal data will be shared with entities that operate IT systems and provide information tools, entities providing maintenance services, IT network service providers, marketing and advertising agencies, audit, consulting, and advisory service providers, as well as other data controllers acting in their own capacity, in particular postal or courier service providers. Personal data will not be transferred to third countries. Your personal data will not be subject to automated decision-making or profiling.

6.6 The Participants’ personal data may also be made available by the Controller to other companies belonging to the Unitrailer Holding Group, which currently includes, in addition to the Controller: Unitrailer Holding Sp. z o.o. with its registered office in Świdnik, Martz Sp. z o.o. with its registered office in Świdnik, Unitrailer Sp. z o.o. with its registered office in Lublin, “Mantes” Sp. z o.o. with its registered office in Świdnik, Henra Aanhangwagens B.V. with its registered office in Oploseweg (the Netherlands), Saris Aanhangers B.V. with its registered office in Metaalweg (the Netherlands), for purposes related to the performance of their business activities and for the verification or implementation of the processing purposes indicated above, as well as, on the basis of the consent granted by the Participant, for the purpose of sending commercial and marketing information by other companies from the Unitrailer Holding Group. Granting consent will enable the companies from the Unitrailer Holding Group to contact the Participant for marketing purposes, including sending commercial information about products, services, promotions and special offers. Decisions within the aforementioned scope may be taken automatically. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out on the basis of the consent before its withdrawal. The Controller and the companies of the Unitrailer Holding Group process personal data in accordance with the applicable personal data protection regulations.

6.7 Your personal data will be processed – depending on the purposes of data processing – for the following periods: in the case of participation in the Programme, personal data will be processed until the expiry of limitation periods for claims related to participation in the Programme, including for the duration of the extended Manufacturer’s Warranty and for the period resulting from applicable legal provisions, in particular tax law, which impose certain legal obligations on the Controller, and in the case of consent expressed by the Participant to the processing of personal data for specific purposes – until such consent is withdrawn.

6.7 The processing of data for the purpose of direct marketing is carried out on the basis of consent, i.e. Article 6(1)(a) of the GDPR. In addition to granting consent to the processing of personal data for the purpose of direct marketing – for the correct performance of this purpose – the data subject should also grant consent to receive commercial information within the meaning of the Act of 19 July 2002 on the provision of electronic services, i.e. information on services, offers and promotions via e-mail correspondence or the indicated telephone number, as well as consent to communication using terminal telecommunications equipment and automated calling systems, in accordance with Article 172 of the Act of 16 July 2004 – Telecommunications Law. Decisions regarding the processed personal data may be taken automatically. In the case of processing personal data for the purpose of direct marketing, the person who has granted such consent has the right to withdraw it at any time, which does not affect the processing carried out prior to its withdrawal. Withdrawal of consent without simultaneously specifying whether it concerns consent to the processing of data for the purpose of direct marketing, the receipt of commercial information or the use of terminal equipment in accordance with telecommunications law shall be interpreted as the data subject requesting withdrawal of all three consents.

6.8 The data subject has the following rights: the right to request access to their personal data, the right to request rectification of personal data where the data are inaccurate, as well as the right to request completion of data where the data are incomplete, the right to request erasure of personal data where a circumstance justifying such a request as provided for by law (i.e. in Article 17 of the GDPR) occurs, the right to request restriction of the processing of personal data in the cases provided for by law (i.e. Article 18 of the GDPR), the right to object to the processing of personal data on grounds relating to their particular situation, in cases where data are processed for the purposes of the legitimate interests pursued by the Controller, and the right to data portability.

6.9 The data subject also has the right to lodge a complaint with the supervisory authority – the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2; 00-193 Warsaw), if they consider that the processing of personal data carried out by the Company infringes the provisions of the GDPR.

6.10 The provision of personal data by the Participant is voluntary, but necessary in order to take part in the Programme. Failure by the Participant to provide personal data will result in the impossibility of sending the Registration Submission and taking part in the Programme.

6.11 More information on the processing of personal data by the Controller can be found on the website: https://martz.eu/en/online-shopping/privacy-policy

§ 7

Final Provisions

7.1 These Terms and Conditions shall enter into force on November 1, 2025, and shall remain in effect for the duration of the Program, which is established for an indefinite period.

7.2 The Manufacturer reserves the right to terminate the Program at any time, by publishing relevant information on the website: https://Martz.eu/en/register-product The termination of the Program does not affect Registration Submissions that have been accepted prior to the termination date, nor those that have not yet been accepted but were correctly completed and submitted to the Manufacturer before the Program’s termination date in accordance with these Terms and Conditions.

7.3 Participation in the Promotion is conditional upon the Participant’s review and acceptance of these Terms and Conditions, which is confirmed by selecting the appropriate field during the registration process for participation in the Program.

7.4 In all matters not regulated by these Terms and Conditions, the provisions of Polish law shall apply.

7.5 To the extent permitted by law, the Organizer reserves the right to amend these Terms and Conditions. In such a case, the Organizer will inform Participants about the change 7 days before the new Terms and Conditions come into effect via electronic communication. The amendment becomes effective 7 days after its publication on the Organizer’s website. The Organizer undertakes that any amendments will not infringe upon the rights already acquired by Participants and will not worsen the Program’s conditions for those who have already participated. In the event of changes to the Terms and Conditions, Participants shall have the right, without any consequences, to withdraw from participation in the Program.