ADDITIONAL WARRANTY CONDITIONS

OF TRAILERS MANUFACTURED BY

MARTZ SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ IN ŚWIDNIK

- REGULATIONS OF THE PROGRAM "REGISTER A PRODUCT AND RECEIVE A PLUS WARRANTY"

§ 1

General information

This document specifies the rules and conditions for granting an additional commercial warranty (hereinafter referred to as: Additional Warranty or Plus Warranty) to the Purchaser by the Manufacturer MARTZ Spółka z ograniczoną odpowiedzialnością with its registered office in Świdnik (ul. Al. Lotników Polskich 1, 21-040 Świdnik) entered into the register of entrepreneurs maintained by the District Court Lublin-Wschód in Lublin with its registered office in Świdnik, VI Commercial Division of the National Court Register under the KRS number 0000549775, with the Tax Identification Number (NIP) 712-329-47-93, for car trailers manufactured by Martz Spółka z ograniczoną odpowiedzialnością with its registered office in Świdnik as part of the Program conducted under the name "REGISTER A PRODUCT AND RECEIVE A PLUS WARRANTY"..

§ 2

Definitions

2.1 Additional Warranty or Plus Warranty - a commercial warranty provided directly by the Manufacturer for the Product, which begins immediately after the expiry of the standard Manufacturer's Warranty (extension of the standard quality warranty).

2.2 Manufacturer's Warranty - factory warranty provided by the Manufacturer.

2.3 Guarantor - Martz Spółka z ograniczoną odpowiedzialnością with its registered office in Świdnik.

2.4 Buyer - an entity that purchased the Product from the Seller.

2.5 Product - products and components of devices manufactured by Martz Sp. z o.o., as well as spare parts for them purchased by the Buyer from the Seller.

2.6 Seller - any entity from which the Buyer purchases the Product, which will be confirmed by a sales document - VAT invoice or receipt.

2.7 Manufacturer - Martz Spółka z ograniczoną odpowiedzialnością with its registered office in Świdnik.

2.8 Regulations - these regulations specifying the rules of organization and conditions of participation in the Promotion.

2.9 Program - this campaign called "REGISTER THE PRODUCT AND RECEIVE WARRANTY PLUS", organized by the Manufacturer, entitling to obtain an additional 1 year of Manufacturer's Warranty for the Product, on the terms specified in the warranty card attached to the Product and obtaining access to e-mail notifications, e.g. about necessary Product inspections as well as information about new products, text technical support information and industry information from the Manufacturer, addressed to people who purchase the Product under the terms specified in the Regulations and register their participation in the Program.

2.10 Participant – any person who meets all the conditions specified in the Regulations, who has purchased the Product, has read the Regulations and accepted their terms and has registered for participation in the Program, on the terms specified in these Regulations.

2.11 Registration Application – the Participant's registration for participation in the Promotion, containing in particular: a correctly completed registration form (available in electronic form on the website: https://martz.eu/zarejestruj-produkt) containing the following data: first name, last name, phone number, street, house number, town, postal code, country, VIN number of the trailer and date of purchase. Additionally, a scan/photo of the proof of purchase of the Product (containing a description of the Product model and VIN number) is required;

2.12 Proof of Purchase – receipt or VAT invoice for the purchase of the Product containing the Product model and VIN number.

§ 3

Rights resulting from the Additional Guarantee

3.1 The Additional Guarantee does not affect the Buyer's rights resulting from the provisions on the warranty for defects of the sold item to the Seller.

3.2 The Additional Guarantee is granted free of charge if the Buyer meets the conditions specified in these Regulations, for an additional period of 12 months, which begins on the day following the expiry of the Manufacturer's Guarantee period (after correct registration in the Program, the standard 2-year Manufacturer's Guarantee will be extended to 3 years).

3.3 The scope of the Additional Guarantee includes:

1) chassis structural elements - frame elements, drawbar elements;

2) body structural elements - sides, floor;

3) electrical installations.

3.4 The Additional Guarantee does not cover:

1) defects and damages revealed or reported after the expiry of the Additional Guarantee period;

2) natural wear and tear of consumable parts such as: brake linings and their components, brake cables and their components, tire tread, light bulbs, etc.; and the deteriorating aesthetics of the Product resulting from its use and the passage of time;

3) defects and damages caused directly or indirectly by the impact of natural forces such as hail, lightning, frost, water, salt, the impact of chemical substances, UV radiation, etc.;

4) defects and damages caused directly or indirectly by: failure to follow the operating instructions, use of the Product contrary to its intended purpose, use of inappropriate consumables (e.g. grease, oil, etc.) or chemicals intended for cleaning surfaces, or use of parts/components not recommended by the manufacturer;

5) defects and damages caused directly or indirectly as a result of changing the original form or function of the Product, including the malfunction of the Product caused by a conflict between independently installed components or parts; 6) defects and damages arising directly or indirectly during the transport of the Product, caused by improper use or storage of the Product, arising in connection with the use of the Product not in accordance with its intended use or the operating instructions;

7) damages resulting from random events (electrical damage, fire, flood, collisions and traffic accidents, etc.);

8) damages resulting from the use of the Product in conditions or in a manner inconsistent with the manufacturer's specifications or the operating instructions and in unusual weather conditions;

9) defects and damages to the Product that may be a direct or indirect consequence of the use of a Product that was not in full working order and/or had mechanical damage at the time of the defect or damage;

10) operating components and equipment covered by a separate warranty;

11) surface corrosion caused by impacts of stones, gravel, or other abrasive materials;

12) discoloration of galvanized sheets caused by atmospheric factors;

3.5 The Buyer loses the rights resulting from the Additional Warranty in the event of:

1) failure to follow the Product's operating instructions, including using the Product contrary to its intended purpose;

2) failure to carry out a periodic inspection of the Product by the Guarantor's service (or indicated by the Guarantor) within the deadlines specified in the operating instructions (periodic inspections are not performed under the warranty granted and are subject to payment);

3) failure to report the defect immediately after its detection, but no later than within 7 days from the date of its detection;

4) finding the Product incomplete, making unauthorized repairs to the Product, modifying trailer components or structural changes;

5) failure to perform the activities described in the user manual, which the Buyer is obliged to perform on their own and at their own expense.

3.6 Claims under the Additional Guarantee should be directed to the Manufacturer - Martz Spółka z ograniczoną odpowiedzialnością with its registered office in Świdnik

§ 4

Obtaining the Additional Guarantee

4.1 The right to the Plus Guarantee can be acquired within 30 days of purchasing the Product. Later acquisition of the right to the Additional Guarantee under the Program is not possible.

4.2 The right to the Plus Guarantee can be acquired after registering the purchased Product in the Program on the Manufacturer's website: https://martz.eu/zarejestruj-produkt. The condition for using the Program and acquiring the right to the Plus Guarantee is the correct completion and submission of the Registration Application within 30 days of the date of purchase of the Product resulting from the Proof of Purchase. Correct completion of the Registration Application consists of the complete completion of all mandatory fields of the application form, including providing all the data indicated therein and attaching the Proof of Purchase. The date of sending the form determines whether the Participant has met the deadline for submitting the Registration Application. 4.3 After sending the Registration Application, the Participant will receive a verification message to the e-mail address provided in the form - in order to confirm the registration by the Participant in accordance with the instructions sent in the message, and then after confirming the registration and positive verification of the Registration Application, the Participant will receive a confirmation of acceptance of the Registration Application for the Guarantee Plus program to the e-mail address provided in the form, which will be tantamount to confirmation of the extension of the Manufacturer's Warranty by an additional 1 year. Electronic information about the acceptance of the application constitutes a certificate extending the Manufacturer's Warranty to 3 years. In the event of submitting a complaint to the Manufacturer regarding the Product during the extended period, it will be sufficient to attach, in addition to the documents specified in the General Terms and Conditions of the Guarantee for Car Trailers of the manufacturer - Martz Spółka z ograniczoną odpowiedzialnością with its registered office in Świdnik, a printout of information about the acceptance of the Registration Application in the Program.

4.4 Each Participant may participate in the Program by registering the purchase of any number of Products. One Proof of Purchase in relation to a given Product may be registered in the Program only once. In the event of submitting the same Proof of Purchase in relation to a given Product more than once or by more than one Participant - the first correctly submitted Registration Application will be accepted. Subsequent Registration Applications for the same Product confirmed by the same Proof of Purchase will not be accepted.

4.5 Verification of the correctness of the registration for participation in the Program is carried out by the Organizer.

As part of the verification activities, communication with the Participant may take place at the e-mail address, correspondence address or telephone number provided in the Registration Application. If the Organizer finds any deficiencies in the Registration Application that can be supplemented or if there are reasonable doubts as to the correctness of the Registration Application, including the Participant's right to supplement the Registration Application or the need for the Organizer to obtain additional, necessary information, the Participant is obliged to take the actions indicated by the Organizer

within 14 days from the date of the request, under penalty of the Registration Application being deemed incorrect

and the right to the Plus Guarantee being refused.

4.6 The condition for using the Program and sending the Registration Application is to read the content of these Regulations and accept its content and to express consent to the processing of the Participant's personal data for the purposes of conducting the Program, including granting the right to the Plus Guarantee and handling complaints, which the Participant confirms by sending the Registration Application.

4.7 By registering for the Program, the Participant, in addition to the right to the Plus Warranty, gains access to e-mail notifications, e.g. about necessary Product inspections as well as information about new products, text technical support information and industry information from the Manufacturer and consents to the processing of personal data for the purposes of conducting the Program in this scope, which is confirmed by sending the Registration Application.

§ 5

Other conditions of the Plus Warranty

In matters not regulated in these Regulations regarding the Plus Warranty, the General Terms and Conditions of the Car Trailer Warranty of the manufacturer - Martz Spółka z ograniczoną odpowiedzialnością with its registered office in Świdnik specified in the warranty booklet attached to the Product apply.

§ 6

Personal data protection

6.1 The controller of the Participant's personal data provided in the Registration Application is Martz Spółka z ograniczoną odpowiedzialnością with its registered office in Świdnik (ul. Al. Lotników Polskich 1, 21-040 Świdnik) entered into the register of entrepreneurs maintained by the District Court Lublin-Wschód in Lublin with its registered office in Świdnik, 6th Commercial Division of the National Court Register under the KRS number 0000759548, with the Tax Identification Number (NIP) 712-329-47-93, share capital PLN 15,000.00, hereinafter referred to as the "Company" or "Administrator". Due to the implementation of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC ("GDPR"), below is presented information regarding the processing by the Administrator of personal data of participants in the "REGISTER A PRODUCT AND RECEIVE A PLUS WARRANTY" Program.

6.2 Each Participant who wants to participate in the Program is obliged to familiarize themselves with the data processing principles specified in these Regulations and to express consent to the processing of personal data. Failure to express consent to the processing of personal data will result in the inability to participate in the Program.

6.3 In matters concerning the protection of personal data, you can contact us by e-mail: [email protected] or by traditional mail to the above address of the Administrator.

6.3 6.4 Your personal data will be processed by the Administrator for the following purposes:

a) in order to participate in the "REGISTER A PRODUCT AND RECEIVE A PLUS WARRANTY" Program, in this case the basis for the processing of personal data is the consent of the Program participant, i.e. the provisions of art. 6 sec. 1 letter a) of the GDPR;

b) conducting direct marketing activities towards you - if by sending the Registration Application you expressed separate consent to such activities (the legal basis for data processing is the consent, i.e. the provisions of art. 6 sec. 1 letter a) of the GDPR);

c) fulfilling the legal obligation incumbent on the Administrator, imposed on him by applicable law, in particular tax law (the legal basis for data processing is the provisions of art. 6 sec. 1 letter c) of the GDPR);

d) contacting you via the available contact forms, which constitutes the legitimate interest of the Administrator (the legal basis for data processing is the provision of Art. 6 sec. 1 letter f) of the GDPR);

e) for the purpose of performing analytics, i.e. creating summaries, analyses, statistics and reports for internal purposes, which constitutes the legitimate interest of the Administrator (the legal basis for data processing is the provision of art. 6 sec. 1 letter f) of the GDPR);

f) for the purpose of customer satisfaction surveys, in this case the legal basis for data processing is the legitimate interest of the personal data administrator (art. 6 sec. 1 letter f) of the GDPR), in the case of this purpose you have the right to object.

6.5 Personal data will be transferred to entities operating teleinformatic systems and providing information tools, entities providing service services, entities operating and maintaining the IT network, marketing and advertising agencies, entities providing audit, consulting and advisory services to the Administrator, as well as other personal data administrators acting on their own behalf, in particular: entities conducting postal or courier activities. Personal data will not be transferred to a third country. Your personal data will not be subject to automated decision-making and will not be profiled.

6.6 Your personal data will be processed – depending on the purposes of data processing, for the following periods:

- in the case of participation in the Program, personal data will be processed until the limitation period for claims related to participation in the Program, including the duration of the extended Manufacturer's Warranty and for the period resulting from applicable legal regulations, in particular tax law, which impose specific legal obligations on the Administrator;

- in the case of consent to conduct direct marketing activities towards you, the data will be processed for a period of 3 years, unless you withdraw your consent to their processing before the end of that period.

6.7 Data processing for direct marketing purposes is based on consent, i.e. art. 6 sec. 1 letter a) of the GDPR. In addition to expressing consent to the processing of personal data for direct marketing purposes - for the proper implementation of this purpose - the data subject should also grant consent to receive commercial information from the Administrator within the meaning of the Act of 19 July 2002 on the provision of services by electronic means, i.e. information about the Administrator's services via e-mail correspondence or a specified telephone number and consent to communicate using telecommunications terminal equipment and automated calling systems in accordance with Art. 172 of the Act of 16 July 2004 - Telecommunications Law. In the case of processing personal data for direct marketing purposes, the person who granted such consent has the right to withdraw it at any time, which does not affect the processing of data before its withdrawal. Withdrawal of consent without simultaneously specifying whether it concerns consent to the processing of data for direct marketing purposes, receiving commercial information or the use of terminal equipment by the Administrator in accordance with the Telecommunications Law, it will be deemed that the data subject requests the withdrawal of all three consents mentioned above. In accordance with the above, the Administrator will cease to undertake any direct marketing activities towards such a person and will delete or anonymise their personal data.

6.8 The data subject has the following rights:

1) the right to request access to their personal data;

2) the right to request rectification of personal data if the data is incorrect, as well as the right to request supplementation of data if the data is incomplete;

3) the right to request deletion of personal data, provided that there is a circumstance justifying such a request provided for in the provisions of law (i.e. in art. 17 of the GDPR);

4) the right to request restriction of the processing of personal data, in cases provided for by law (i.e. art. 18 of the GDPR);

5) the right to object to the processing of personal data due to their special situation, in cases where the data is processed for the purpose of pursuing the legitimate interests of the Company;

6) the right to transfer data.

6.9 The data subject also has the right to lodge a complaint with the supervisory authority - the President of the Personal Data Protection Office (ul. Stawki 2; 00-193 Warsaw), if they consider that the processing of personal data carried out by the Company violates the provisions of the GDPR.

6.10 Providing your personal data is necessary in order to participate in the Program. Failure to provide your personal data will result in the inability to register and participate in the Program.

6.11 The full content of the Organizer's privacy policy as the administrator of the website is available at: www.martz.eu, https://martz.eu/b2b-martz/polityka-prywatnosci

§ 7

Final provisions

7.1 The Regulations enter into force on 01.01.2025 and are valid for an indefinite period.

7.2 The Producer reserves the right to terminate the Program at any time, about which it will inform on the website: https://martz.eu/zarejestruj-produkt. The termination of the Program does not affect Registration Applications that have been accepted until the end of the Program and Registration Applications that have not yet been accepted, but before the expiry of the Program period were correctly completed and sent to the Producer in accordance with the Regulations.

7.3 Participation in the Promotion is conditional on the Participant reading the content of these Regulations and accepting them by checking the appropriate box as part of the registration for participation in the Program.

7.4 In all matters not regulated in these Regulations, the provisions of Polish law shall apply. 7.5 To the extent permitted by law, the Organizer has the right to change the Regulations.

In the event of such a situation, the Organizer will inform the Participants 7 days before the new Regulations come into effect about the change, via a message sent electronically. The change to the Regulations comes into effect within 7 days of publication on the Organizer's website. The Organizer undertakes that in the event of changes to the Regulations, these changes will not violate the rights already acquired by the Participants and will not worsen the conditions of the Program for people who have already taken part in it. In the event of a change to the Regulations, the Participants will have the right, without any consequences, to withdraw from participation in the Program.